Information Technology Role
We help our customers (Resurrection's staff, volunteers, and guests) make effective use of information technology to enhance and accelerate ministry in support of the church’s purpose, vision, and journey. We are responsible for the availability (it’s working), performance (it’s fast enough), functionality (it has the needed features and produces the needed results), and security (the information is safe) of all the applications, infrastructure, and services we provide.
Information Technology Motto
Our customer's mission is our mission and our default answer is "yes."
We manage and support
Computers
15 physical servers (Dell, Appro), 40+ virtual servers, 250+ desktop and laptop computers (Dell, Apple)
Storage
2 iSCSI SAN (EMC, Dell) - 21 TB Raw, 2 external DAS (Dell, Apple) - 4.5 TB raw, 16 TB raw internal server and video storage, 3 TB NAS.
Operating systems
VMware ESX 3.5, VMware vSphere 4.0, Windows 2008 Server, Windows 2003 Server, Windows 7, Windows XP Pro, Windows XP Embedded, Windows CE, Windows 2000 Pro, Linux (Ubuntu), Mac OSX
Networks
Central Campus network connecting two buildings with a fiber optic backbone, Southcreek office network, Resurrection West office network, Resurrection West Activities Center network, Resurrection Downtown office network, web data center network at 1102 Grand, 5 firewalls (SonicWALL and pfSense), 30+ switches (HP and 3Com), 1000+ copper Ethernet ports, 18 wireless access points (SonicWALL and Netgear), 50+ printers, 5 Active Directory servers and 3 additional DNS servers
Telephone systems
200+ phones, 3 digital phone systems (Vertical/Comdial FX II), 2 voicemail systems, hosted VoIP phone system (Avid Communications)
Internet
4 e-mail servers (Exchange 2003), 6 web servers (Apache 2, IIS 6/7), 2 database servers (MySQL), web site (TYPO3), WAN links to the Internet: 4 DSL (AT&T), 4 T1 (TW Telecom and Avid), 10 Mb/s direct at 1102 Grand (KCNAP)
Church management system
Arena (people) and Shelby V5 (financials) running on SQL Server 2005
Information security
Anti-virus/anti-spyware (McAfee), anti-spam (ASSP and SonicWALL), software patches (Windows System Update Services and Windows Group Policy), firewalls (SonicWALL and pfSense), and backups (ARCserve and Veeam Backup).